Delegate Terms and Conditions

Please read these terms and conditions carefully before you book your place.

Event entry is in the name of the person purchasing the ticket and cannot be transferred.

Refund Policy
Tickets are non-refundable but if you contact us at the earliest opportunity we will try to re-sell them if there is a waiting list. This cannot be guaranteed and incurs a 10% administration fee.

Cancellation Policy
If you cannot attend, cancellations must be made 48 working hours or more prior to the event by contacting admin@gardenmediaguild.co.uk.

Waiting List
If the event is ‘sold out or fully booked’ then members can be placed on a waiting list and will be informed as soon as possible but could be within 24 hours of the event

Attire
Dress is ‘smart’ or ‘smart casual’

Accessibility
Please notify us of accessibility requirements when purchasing your ticket. We can then put arrangements in place.

Loss or Damage
The Savoy or Garden Media Guild cannot accept responsibility for any loss or damage to you or your personal effects. You visit the gardens at your own risk.

Videos and photography:
Video and photography is permitted and you should be aware that there will be widespread video and photography at the event.

Data protection
The Garden Media Guild is committed to your security and privacy. We do not share your personal details to any third party. It is kept in line with our Privacy Policy https://www.gardenmediaguild.co.uk/privacy_policy.aspx. If you book a garden visit, your personal details will be required to send you confirmation or other details, such as tickets, and may be used to send you a survey at the end.